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Band saw PTE-2S 350 automatic metal cutting machine 34mmBand saw PTE-2S 350 automatic metal cutting machine 34mm
  • On sale!
  • -5%
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zł99,247.97zł104,471.54
Band saw PTE-S 350 automatic metal cutting machine 34mmBand saw PTE-S 350 automatic metal cutting machine 34mm
  • On sale!
  • -5%
zł78,803.66zł82,951.22
Belt cutter PTE-S 280 automatic metal cutting machine 27mmBelt cutter PTE-S 280 automatic metal cutting machine 27mm
  • On sale!
  • -5%
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zł75,405.28zł79,373.98
Band saw PTE-280 automatic metal cutting machine 27mmBand saw PTE-280 automatic metal cutting machine 27mm
  • On sale!
  • -5%
zł68,824.80zł72,447.15
Belt cutter PTA-S 280 automatic metal cutting machine 27mmBelt cutter PTA-S 280 automatic metal cutting machine 27mm
  • On sale!
  • -5%
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day
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zł55,856.91zł58,796.75
kup narzędzia do metalu
kup narzędzia do metalu
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Service

Service brings together the best machining specialists of our company.

The tasks of the group fall into the systematic maintenance of contacts with customers in the framework of pre- and after-sales service.

Our professionals are able to satisfy all users of our products in terms of preparing the equipment for operation and making full use of technical possibilities.

The scope of Service activities includes:

  • training in the technology of manufacture, preparation and proper operation of Fenes manufactured products
  • technical advice on the selection and correct operation of saws and arbor tools manufactured by Fenes
  • solving customer problems arising from the use of our products - complaints
  • meeting the customer's needs in the development of special tools and the way they are used

Contact us:

  • Tomasz Konieczny
    Service Specialist
    tel. 607 040 303
    e-mail: serwis@fenes.com.pl

Complaints

Method of filing complaints:

  • by regular mail to the Company's address,
  • by fax at 25 6325251 w. 395,
  • by e-mail to: jakosc@fenes.com.pl,
  • at the registered office of the Company.

When submitting a complaint, one should provide:

  • name and address of the complainant,
  • the advertised product, its description and information about the problem encountered,
  • information about the requested redress.

The time limit for processing complaints in accordance with the applicable regulations.